Privacy policy
Privacy Policy
The Humble Soles respects your privacy. This policy explains what information we collect when you visit thehumblesoles.com, sign up for our emails or texts, or place an order, and how we use it.
Information We Collect
- Order information: your name, shipping and billing address, email, phone number and order details. Payment is handled securely by our payment processors; we do not store your full card number.
- Sign-up information: the email address and phone number you give us through our sign-up forms.
- Browsing information: basic device and browsing data collected through cookies, such as the items in your cart and whether you have visited before.
How We Use Your Information
- To process, ship and support your orders, including order and shipping updates.
- To send marketing emails and text messages if you have signed up for them.
- To keep your shopping cart between visits and improve our website.
- To respond to your questions and requests.
Text Messages
If you sign up for texts, we will use your phone number to send recurring marketing messages and, where applicable, order and cart reminders. Message frequency varies and message and data rates may apply. Reply STOP to unsubscribe or HELP for help at any time. Consent is not a condition of purchase.
We do not sell, rent, loan, trade or lease phone numbers or customer information collected through our text messaging program to any third party for their marketing purposes.
Who We Share Information With
We share information only with the service providers who help us run our store, such as our e-commerce platform (Shopify), payment processors, shipping carriers, and our email and text messaging providers, and only as needed for them to provide those services. We may also disclose information if required by law or to protect our rights.
Cookies
Our website uses cookies to keep track of the items in your cart and remember whether you have visited before. You can turn off cookies in your browser settings, but some parts of the site may not work as expected.
Your Choices
- Unsubscribe from emails at any time using the link at the bottom of any email.
- Unsubscribe from texts at any time by replying STOP.
- To request a copy of your information or ask us to delete it, email us at thehumblesoles@gmail.com.
California Residents
California residents may request information about our disclosure of personal information to third parties for their direct marketing purposes by contacting us at the address below.
Changes to This Policy
We may update this policy from time to time. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to serve you.
Contact Us
The Humble Soles
336 Georgia Ave, Suite 106
North Augusta, SC 29841
thehumblesoles@gmail.com